Quincunx

I'm pretty peeved right now. I've spent the better part of my day being peeved.

If it's not one thing it's another.

Lets start off with the soul of my problems, Waste Management. First off, I would like to say, if you have them, I am so sorry for what you go through and I'm sorry you're wasting your money. As the guy I talked to today, while switching services, said "It's more like Waste Money." I agree. So I called WM (read it how you'd like) last week, and told them I'd like to cancel the service because I found a cheaper  company with more options, aka recycling. I was talking to someone in the commercial department instead of residential, because the residential has been receiving an overload of calls lately, well if your service didn't suck you wouldn't have that problem. The person I talked to said they'd make a note on my account and send it to the residential department and someone would contact me within 24-48 hours. Cool, no biggie.

When someone tells me they're going to call, I expect them to call. I'm, unfortunately, one of those people who thinks, "Trust someone till they've given you a reason not to trust them." It's just how I am, a lot of the time I'd rather be like my husband who is, "Don't trust anyone till they've proven they can be trusted." It seems to be easier in the long run. Anyways, I trusted their word that they would call, and did they? No.

If that school yard saying, "liar liar pants on fire," was true, a whole lot of people from WM would be in the ER.

So I called them again on Monday and told them what happened, and got the same answer, "okay I put a note on your account, someone will call you within 24-48 hours."

Great.

No call. I called back today and told them what was happening and I said it in a very mean tone, and what did she say? "Well I see your account has been cancelled, is there anything else I can do for you?"  .........
"Yeah, tell me why you think it's okay not to call someone when you say you will two times. I get that you think you're over everyone and can just go without giving someone a call when you say you will, but seriously?" She hung up and I did their little "How did we do?" survey. Obviously I rated them the lowest and left a lovely message that I would never use them again they're overpriced and ridiculous and I will be telling everyone I know not to use them.

If you live in NOVA and need a really cheap trash/recycling service let me know, my service is $39.00 quarterly!

Now onto Comcast. Oh lovely Comcast, the many troubles I've had with you. Your internet sucks, your T.V. sucks, if I had a telephone, that would suck too. Your representative suck, your entire business sucks. Just stop now.
I've had to call Comcast multiple times and each time it's the same, just give them the name on the account, pretend to be Devin and get what I want-usually.
Today proved to be different.
I called the idiot girl on the phone asked for my phone number so she could look up my account, I gave her both Devin and my number and neither one of them worked. She asked for the account number, after I had told her I didn't have it. I asked if she could use the name to look it up, because that's what I always do and she plainly said no. No reason nothing. Just "No."

I called her stupid and hung up.

I called back and this time got a man who sounded like he hated his life, but turns out he was more helpful than that shrew could ever possibly be. He asked for the name on the account to make sure he had the right one, because when you called the computer talking to you happily on the phone asks for the account number or the last 4 of your social which they send to the person answering your call. I gladly gave it to him and he answered my simple question with a quick jab to the government, which I was happy to hear, and told me exactly what I needed to do. Nice man.
I told him to have a great day and we hung up.

Now, if you work in the customer service industry, I realize you hate your job and life. You applied for that job though, you went through the interview and training. Just because you're the idiot who thought it'd be fun to talk on the phone all day  doesn't mean you can be lazy when people call. If you don't want to do your job properly, please, shoot yourself so that's one less idiot I have to deal with everyday.

That may sound harsh, but I don't care, this is my blog back off if you don't like it.

Now I'm off to post another blog about stupidity.
Can you guess what mood I'm in?


Obviously the title has nothing to do with this blog at all, but I was at a loss for what to title this. "Quincunx" is a cool word, and according to Bloggers "spell check" is spelled wrong, oh that gives me hope for the world.